Forum Discussion
Did T-mobile willfully lie to me about it's home internet service?
I installed & activated the 5G gateway on 6/11/21. I tried it for 3 days and since the service was great (50 Mbps-120Mbsp down plus normally 20-25 Mbps up) I cut off Xfinity. 3 days after cutting off...
They recently started to roll out a new firmware which, among other things, is said to have a fix for hunting better bands (ie: properly latching the better of either 4g or 5g, etc).
It won't go out to everyone at once, but in stages, so it may take a while for it to get to everybody. IDK if they would be able to push to you more directly or not, but wouldn't hurt to ask if you get through to support again.
