Forum Discussion
Every Issue We have had with TMHI
We do not play video games, so we were not concerned with the NAT issues that gamers have, so we thought based on the speeds we were getting with our 5g phones & with 5G tower in the parking lot behi...
It's odd that your firmware keeps getting updated. I've had my KVD21 for about 6 weeks and it is still running 1.00.16. I'm in S. Florida so there may be a difference between what they roll out in different locations around the country. Right now I can't get 5G on my gateway, just 4G LTE, but the speeds are very good and I haven't had a single problem with latency or dropouts. If I use Speedtest I can see my speeds slow down a bit in the middle of the day, but luckily I'm not seeing an performance hit with the devices in my home, including computers, smart switches, security devices and 3 TVs.
I agree that there is a real problem with the Arcadyan KVD21 5G gateway's not being able to be configured. In your case it affects your use of VoIP, for others it has to do with NAT settings in order to use security devices or gaming.
The reality here is that Fixed Wireless Internet (FWI) is a new service for T-Mobile and Verizon and they're trying to grow it as quickly as they can in order to create more income per tower. They have opted for simplicity of operation over functionality and matched it with a low price of operation. As you noted, and I too have experienced, the wired cable operators like Comcast or Xfinity are expensive and sell you way more bandwidth than most households actually need. Xfinity was selling 800 Mbps which is way more than a two-person household can possible use. Also, you didn't mention the inconvenience of data caps, a favorite trick of Xfinity.
For the record, we had Ooma for many years and it operated very well. That was back when we had DSL in the house and there were no limitations on configuring the router. We finally decided that we had good coverage on our cell phones, so we dropped Ooma and went totally wireless. We've never regretted it. This is even truer today since iPhones (and I presume Android phones as well) can use WiFi to make calls, making cell coverage less about tower location and more about WiFi.
Good luck with your quest on VoIP. I'd be curious to see how you make out.
