Forum Discussion

OysterMug's avatar
OysterMug
Newbie Caller
Hace 5 meses

Help. T-Mobile WiFi app won't run on my Android 8 phone.

(And before you ask, no, my LG V35 phone can’t be upgraded.)

I signed up for T-Mobile's Home Internet. Works fine (I'm using it now, connected via Ethernet.) I even have the WiFi working and connected to my phone.

T-Mobile is not my cell provider.

I tried to download the T-Mobile app via Google Play, but it says my phone is not compatible. A call to T-Mobile tech support revealed it needs Android 9.0 or above. My phone is maxed at v8.0.

I need the app to rename my Network and create a 2.4G connection to connect my Smart Home devices, but this can only be done via the app.

 

...or can it? Help. TIA

  • (Argh! I can't log in w/o a T-Mobile phone number they can send a text message to. All I have is my Internet Gateway. So I can't reply directly.)

    My LG V35 ThinQ is running Android 8.0. When I try running "Update" in Settings, it tells me it is "fully updated. No updates available."

    No problems though. I got the bright idea this morning to install an Android Emulator on my PC, and it allowed me to install the “TLine app” from Google Play, Rename my network and create a 2.4G connection for my devices. 😎

     

    Thx to all for the help.

  • gramps28's avatar
    gramps28
    Router Royalty

    My Tmobile LG V30 is running android 9. What carrier branded V35 do you have?

  • syaoran's avatar
    syaoran
    Transmission Titan

    You might be able to see if Support can login to the gateway and set that up for you.  Do you not have any Android 9 or higher version of Android devices, like a tablet?  LG has been out of the smartphone business for years now and that device is so far beyond it's support life.  You should not feel secure running anything on that.  A lot of banks have started to lock out older versions of Android and iOS from using their apps as well.  

  • (Argh! I can't log in w/o a T-Mobile phone number they can send a text message to. All I have is my Internet Gateway. So I can't reply directly.)

    My LG V35 ThinQ is running Android 8.0. When I try running "Update" in Settings, it tells me it is "fully updated. No updates available."

    No problems though. I got the bright idea this morning to install an Android Emulator on my PC, and it allowed me to install the “TLine app” from Google Play, Rename my network and create a 2.4G connection for my devices. 😎

     

    Thx to all for the help.