Forum Discussion
new 5g gateway won't connect to the internet
Just got my new gateway to replace the 4g one I've had since June. After setting it up, the app shows that it is connected to the internet, but I have no connection. Tried my phone and laptop. Both ...
Did you try the SIM in the old gateway in the replacement just to make sure it was that while you waited on Support? At least then, you would be eliminating the possibility that it might not be that before getting through to Support.
