Forum Discussion
new 5g gateway won't connect to the internet
Just got my new gateway to replace the 4g one I've had since June. After setting it up, the app shows that it is connected to the internet, but I have no connection. Tried my phone and laptop. Both ...
App shows I have internet but no device can connect to the internet. They show connected - no internet when at same time T-Mobile internet app shows that gateway is connected to internet.
On a weaker tower at 11 miles away, everything works as it should. Just a bad, slow, link.
