Forum Discussion
5G modem keeps losing 5G
My 5G modem (arcadyan) keeps randomly losing 5G connection. It happens randomly and once or twice a month. When it loses 5G, it switches to 4G which works but is obviously slower. There are cases whe...
I too have seen this behavior with the Arcadyan KVD21. With ethernet connected, if the modem needs to restart, it often locks itself to 4G (b71 here) and never switches over to 5G (b66 & n41 here). I've seen this repeated with even 5 reboots, and seen it stay on 4G for hours. If I unplug the ethernet and reboot it, it quickly locks to 5G and it will remain connected to it unless rebooted.
I bought a second hand Nokia gateway to experiment with. This one is always on 5G b66/n41 shortly after boot. It's also noticeably faster at download rates on the same tower here.
It is possibly some kind of degradation of the Arcadyan box because I don't recall having this 4G w/ ethernet problem when it was new. It is also possible a firmware update caused it to start happening.
