Arcadyan Gateway

I truly appreciate your feedback and definitely I will write down the tower information. I agree with you, at this point must be something wrong with the modem. I haven't experience any issues with the previous modem. To be honest, it was very rare that I had to reboot the unit. I only entered through the TM app if to add a device. It was very rare to experience a system down and the speed performance was much better than Comcast (which I have as a backup, need connectivity all the time because of work). I may visit TM store tomorrow to exchange the modem as it has been unable to connect for most of the day today. Thank you..