Forum Discussion
Be Careful when returning defective gateway routers
We've been home internet users for right at a year now. Ever since we got home internet through T-mobile, we have had issues with internet going out periodically. Generally, an unplug and wait for a ...
We had the same thing happen but we sent through UPS. There were no damages. When it was sent but we got a bill for damages and a photo. We did not damage anything. When we called the customer service said that their system is fool proof but I think now it is obvious that the company is charging for the damage caused by their own people or UPS. How can this happen?
