Forum Discussion
nok 5g21 Home Wifi Upnp
Has anyone had any luck enabling it or finding a way to enable it? I just got it today and my Xbox is saying it's not successful and I can't find anyway to enable UPnP on this router.
THIS IS THE ANSWER (according to Tech Support)
I called T-Mobile twice and with my dad's help, we think we have the answer to the big question. I've had the same problems with my Xbox Series X; the internet works, but the NAT type is Strict and the UPnP is Not successful, and I keep getting kicked out of Xbox Live Party Chats, and also have had match-making issues. After being ping-ponged back and forth through tech support, we were told that the T Mobile 5G Gateway's public IP address changes (sometimes often) because it could connect to different cell towers. Because of that, static IP address, UPnP, or NAT/Port forwarding, cannot be configured on T-Mobile's 5G Gateways. Below is a link that the T-Mobile tech provided us. In the link below, the "Gaming" section specifically states that UPNP cannot be configured. It appears that for T-Mobile's 5G Gateways, this will not likely be fixed. We have not researched any other options yet.
https://www.t-mobile.com/support/home-internet/connect?utm_source=Homework&utm_medium=email
