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Javiair's avatar
Javiair
Newbie Caller
Hace 3 años

Tmobile 5g home internet + Xbox Series X not compatible

Thanks to T-Mobile's Test Drive, I can try out the home internet for 15days. I'm getting good speeds and so far so good… I was really happy with the service until………

It's not compatible with my Xbox Series X. Apps like YouTube, Twitch, Hulu all work. But if I want to play games online, that's where it doesnt work. I get disconnected from the games respective servers. Doing a test on the network I get UPnP unavailable. I can retest until the UPnP is available but as soon as I start playing a game online, it disconnects. 

I see that I can attempt to connect a wireless router but I cannot control any settings on the App or if I log into router via a web browser. The only thing I can do is change names and passwords, but nothing else. Can a wireless router be connected to the gateway? If so, which brands will work best?

There are other posts about this issue but no answer. I hope there is a solution or else the home internet goes back to T-Mobile and they will lose out on $50/month. 

  • Chazp75's avatar
    Chazp75
    Newbie Caller

    Hey guys we dumped spectrum and got the T-Mobile at home internet we have the grey cylinder one it's so fast! My question is I hooked my ps5 right up no problem but when I try to connect my series x it's says no connection when I enter my password, any suggestions? 

  • Javiair's avatar
    Javiair
    Newbie Caller

    That's what I'm afraid of. Can one connect a wireless router to the gateway to get it to work? Or would you just say its a lost cause? No sense in having the T-Mobile home internet if it can't be used on all devices. 

     

  • T-mobile uses only ipv6 on their at home network so its likely impossible to get upnp working on your xbox.