Forum Discussion
Tmobile 5G Internet Gateway doesn't connect with anything old? Terrible customer service?
Bought new 5G Gateway, with great expectations from Tmobile, having been old customers of Tmobile for nearly 8 years. Wanted to change from current AT&T internet, perfectly working, only to get rid o...
Readonly wrote:I am a totally technically deficient 64 year old who just moved to AZ and purchased a T-Mobile gateway for our home wi-fi system. Both our iPhones and ASUS laptop connected just fine but I can't seem to connect my older iPad to the system. Based on the info in this stream it appears I need to change my "wpa2/wpa3 to wpa/wpa2". I have no idea what this means or how to get to this area in my iPad. Can anyone provide me with some direction?
I changed the setting in the gateway using the T-Mobile Internet app. Go to the network tab, choose your network, and the setting is under advanced settings, titled WPA Version. Hope this helps you
