Forum Discussion

magenta8497823's avatar
magenta8497823
Network Novice
Hace 6 años

No network on International roaming in India

Hi, i am using an unlocked Nexus 5 for t-mobile sim in Jharkhand, India and am unable to get any network. Unable to send or receive text messages or calls. Can someone please help

  • Using Wi-Fi sounds like the best option for places with spotty coverage. I see we have roaming coverage but your connection will depend on which partner we have an agreement with, and whether you're in an exact location where their coverage is. Filing a Trouble Ticket is the last resort for issue connecting to a roaming partner we have an agreement with.

  • syaoran's avatar
    syaoran
    Transmission Titan

    Are you a prepaid or postpaid customer?  What plan are you on?

  • syaoran's avatar
    syaoran
    Transmission Titan

    The Nexus 5 is an incredibly old device.  If it was purchased in North America, it will have slightly different bands than if it was purchased overseas.  My guess is that the device just isn't compatible.