Forum Discussion
No network on International roaming in India
Hi, i am using an unlocked Nexus 5 for t-mobile sim in Jharkhand, India and am unable to get any network. Unable to send or receive text messages or calls. Can someone please help
Using Wi-Fi sounds like the best option for places with spotty coverage. I see we have roaming coverage but your connection will depend on which partner we have an agreement with, and whether you're in an exact location where their coverage is. Filing a Trouble Ticket is the last resort for issue connecting to a roaming partner we have an agreement with.
- magenta10109443Network Novice
Yes tried everything. Last time i was there was October 2018, no matter what i tried, it will not connect. No data, no phone.... not even roaming. Finally gave up and continued the good old fashion way of asking people to help by borrowing their phone for a phone call.
BTW Ranchi is the only city i had that issue in India. New Delhi, Mumbai, Bangalore, Hyderabad and other parts of Odisha - it worked with no major issues. Occasionally it will slow things down until i rebooted the phone.
- Anónimo
You should have been able to roam in Ranchi. Did you try manually selecting various carriers?
- magenta10109443Network Novice
had similar issues last year when i was in ranchi. Absolutely no signal on my Samsung s7. very frustrating. The worse part is that i couldnt even connect to the free wifi since it tries to send OTP and that i cant receive since there is no signal on my phone
- tmo_mike_cModerador
Using Wi-Fi sounds like the best option for places with spotty coverage. I see we have roaming coverage but your connection will depend on which partner we have an agreement with, and whether you're in an exact location where their coverage is. Filing a Trouble Ticket is the last resort for issue connecting to a roaming partner we have an agreement with.
- Anónimo
India roaming seems to be problematic, at best. You can check in whenever you have WiFi access but if roaming does not work, I can't think of anything else. If I were there and had two phones I might get a local prepay for one and set it up as a hotspot to connect my T-Mobile.
- magenta8497823Network Novice
Thanks drnewcomb2..so i really don't have an option here to make the t-mobile number work?
- Anónimo
Except for J&K State, Jharkhand probably has the worst roaming coverage of any place in India. I'm attaching a section of T-Mobile's roaming map covering the area in question. One of the problems with Indian roaming is that the carriers in each state are semi-independent.
- magenta8497823Network Novice
Yes, whenever i select any of the available networks, it says "Unable to connect to the network, please try again later". Roaming is enabled in the network and it was working fine in other cities. Its just not working in my current location
- syaoranTransmission Titan
Have you tried manually selecting the network of the roaming partner or seeing if rhat shows up in a manual scan for networks? Do you have roamong emabled 9n your sevice?
- magenta8497823Network Novice
I am on Tmobile one plus
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