Forum Discussion
International roaming / India - has issues
I have international roaming available as part of plan, but phone won't connect to internet. I am currently in a city called Coimbatore, Tamil Nadu, India. The phone connects to a str...
Hi I am also facing same problem now when in India. For last 1.5 weeks not able to get 4G Data service while in roaming using TMobile service from USA. I have the HIGH speed services activated for roaming in India for 1 month (paid for that), as I will be in India for 30+ days, need high speed data while I am in my Home town (near Kharagpur, West Bengal).
Looks like TMobile has roaming agreement only with Vodafone, Even though there are other 4G n/w coverage (JIO/Airtel) and Vodafone-4G at my location now, but I am not able to connect to any of the 4G n/w. It just gets service over Vodafone - 3G n/w.
Looks like TMobile is not doing fair job for their customer, although they said/promised to provide High speed data services (like 15 GB high speed data while in roaming for 1 month) while in Roaming in India, but they failed to provide 4G data service in rural areas of India. This become helpless for us, TMobile should take corrective action ASAP now. Its really frustration for us.
Please suggest if any tips.
