Forum Discussion

RobC's avatar
RobC
Network Novice
Hace 2 años

SMS from Sweden

I don’t receive any SMS from Sweden; it’s not just from one person or service, it doesn’t work period!

  • syaoran's avatar
    syaoran
    Transmission Titan

    What device and messaging app are you using?  It might be specifically related to a Swedish carrier or regional issue.  Are they entering the number correctly?

  • RobC's avatar
    RobC
    Network Novice

    my Samsung (one year old). I am the one entering the number so, yes it is correct. I am needing authentication for a service I use while in Sweden and the SMS with the code does not reach me and thus I can not buy the train tickets I need.

  • syaoran's avatar
    syaoran
    Transmission Titan

    That is more than likely because these services do not send verification texts to international numbers.  This is a common fraud prevention method.  This has nothing to do with T-Mobile USA as T-Mobile USA does not stop/block incoming texts.

  • HeavenM's avatar
    HeavenM
    Administrador de la comunidad

    T-Mobile short codes (like one time pin text messages or two step verification messages) do not work when you are out of the country, so I am going to assume that short codes from another country are not going to work in the US. Is there a way for them to send you the authentication through email instead?