Forum Discussion
T-Mobile international roaming does not work with my Simple Choice plan.
I have a North America Simple Choice Mobile Internet UNL Data with 2GB 5G & 4G LTE plan, that according to this article (https://www.t-mobile.com/support/coverage/international-roaming-services#:~:te...
First off, does your phone work for texts and calls? Is data the only problem? Have you checked your settings to make sure that data roaming is enabled. It can be turned off in the phone settings and, separately, in your account settings. Do you have a PING utility? Can you PING 8.8.8.8? You can call T-Mobile's International Support at +1-505-998-3793 (Free call from your T-Mobile phone).
https://www.t-mobile.com/support/coverage/international-roaming-checklist
LG has also been out of the phone business for more than a few years now. It isn't unheard of to see legacy devices not be permitted on networks. Have you tried putting in the APN for the roaming partner to see if that works? Do you have roaming enabled on your account? Slower speeds might be so slow that it just might seems like your data isn't working.
