Forum Discussion
T-Mobile international roaming does not work with my Simple Choice plan.
I have a North America Simple Choice Mobile Internet UNL Data with 2GB 5G & 4G LTE plan, that according to this article (https://www.t-mobile.com/support/coverage/international-roaming-services#:~:te...
First off, does your phone work for texts and calls? Is data the only problem? Have you checked your settings to make sure that data roaming is enabled. It can be turned off in the phone settings and, separately, in your account settings. Do you have a PING utility? Can you PING 8.8.8.8? You can call T-Mobile's International Support at +1-505-998-3793 (Free call from your T-Mobile phone).
https://www.t-mobile.com/support/coverage/international-roaming-checklist
I am not sure who the roaming partner is for the Czech Republic. It should be on the roaming partners website though. Give Customer Care a call at 611 from your device with the T-Mobile SIM in it to verify international roaming is enabled on your account.
