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Jbatch316's avatar
Jbatch316
Newbie Caller
Hace 2 años

Home internet Question

I just got T-Mobile home internet yesterday! And so far it's been excellent! We were getting speeds close to 400 mbs. Today that speed dropped to about 120 mbs. Is this a congestion thing? Or is some...
  • BobT's avatar
    Hace 2 años

    T-Mobile Home Internet customers receive the same network prioritization as Heavy Data Users, As a result, you can expect slower speeds during network congestion, which will vary based upon your location. Those speeds are within the ex[expectations T-Mobile sets and is required to publish at:

    https://www.t-mobile.com/responsibility/consumer-info/policies/internet-service