Forum Discussion
How do I discontinue service if no one calls back?
I've called TMobile twice to disconnect service because of the death of my brother who had the account. I've turned the router in to the local store. Every time I call, the rep says that someone will...
Online chat is available during regular business hours as long as there isn't a massive amount of people waiting for an agent. It is easiest in my opinion, to contact T-Mobile through either Facebook or Twitter by sending a DM to T-Mobile. If they don't respond right away, they will when your inquiry is seen by someone. There is also a help page for this very circumstance as well, if contacting via phone is an option for you.
Cancelar una cuenta de un familiar fallecido | Asistencia de T-Mobile
