Forum Discussion
Increase in Price for 55+ ($50/mo for 1 line)
Got a text message stating $5 increase/mo. Called rep. Was told "due to inflation..." I asked why because when I was told when I signed up in 10/2018 it was for life. "Sorry about that. See our terms and conditions on the website." I said I wanted the terms and conditions from 2018. I asked for a copy of my contract that I signed. "We don't have access to that." (What??) I have filed a complaint with the FCC also. This is infuriating.
kroert848 wrote:
My husband and I are in the same boat as you and are NOT accepting of T-Mobile's explanation. We signed up in 2017 for a FLAT monthly charge of $60 GUARANTEED NEVER TO INCREASE and now they are saying differently!!!
I cannot believe that with this many people contacting the FCC with all the same claims and nothing is being done for them to honor this plan! I just got the response in the mail regarding my Fcc complaint and TMobile will do nothing! Maybe the local news station next! This is infuriating! Openly screwing all the 55+ people who moved to TMobile because of the promise of never going up!
To let everyone know, a lawsuit requesting class action status has been filed in U.S. District Court in the district of New Jersey, requesting a jury trial because of T-Mobile's price increase. You can view a copy of the Civil Action filing here: https://drive.google.com/file/d/1NuzIh7lhRBwDRxFxa_RxAU3fxSMDQO4f/view?usp=sharing
Yes, $5 more a month per line does not make an impact in my situation but maybe it does for others. It is the principle and legality of the thing. PLUS the 55+ plan is STILL be offered for $30 per line per month on the website.
Explain your reasoning please T-Mobile.
Incidentally, complaint filed with FCC along with all the other posters.
gramps28 wrote:
J.C.4 wrote:
Meowta wrote:
Who makes the bulk of the money in a class action litigation? The lawyers, not the customers.
Yes the attorneys make the bulk of any money, however in a class action law suit the resolution may be for every one who paid the added $$$ to be reimbursed with an additional $$$ from T-Mobile as a penalty. We would also have that guaranteed price lock rolled back. The litigation is to make T-Moble honor their agreements and not to make us all rich. Fiighting back will send a message to other companies with a garranteed price lock NOT TO DO IT.
I’m sure T-Mobile hurt itself from all the bad publicity.
I just received a class action check from State Farm Insurance for a whopping $33 so don't expect much of a payout unless you're the one that iniated the class action.
Game, set, match! Well played.
J.C.4 wrote:
Meowta wrote:
Who makes the bulk of the money in a class action litigation? The lawyers, not the customers.
Yes the attorneys make the bulk of any money, however in a class action law suit the resolution may be for every one who paid the added $$$ to be reimbursed with an additional $$$ from T-Mobile as a penalty. We would also have that guaranteed price lock rolled back. The litigation is to make T-Moble honor their agreements and not to make us all rich. Fiighting back will send a message to other companies with a garranteed price lock NOT TO DO IT.
I’m sure T-Mobile hurt itself from all the bad publicity.
I just received a class action check from State Farm Insurance for a whopping $33 so don't expect much of a payout unless you're the one that iniated the class action.
Meowta wrote:
Who makes the bulk of the money in a class action litigation? The lawyers, not the customers.
Yes the attorneys make the bulk of any money, however in a class action law suit the resolution may be for every one who paid the added $$$ to be reimbursed with an additional $$$ from T-Mobile as a penalty. We would also have that guaranteed price lock rolled back. The litigation is to make T-Moble honor their agreements and not to make us all rich. Fiighting back will send a message to other companies with a garranteed price lock NOT TO DO IT.
I’m sure T-Mobile hurt itself from all the bad publicity.
Who makes the bulk of the money in a class action litigation? The lawyers, not the customers.
kevinbelcher1 wrote:
Update: Received a call from T-Mobile customer care this morning. Though English wasn't great, he said he would like to setup a call for this Friday to work out something to keep my rate the same, permanently. He said it will be a "promotional" rate since I've been with them for 10 years. I said I don't trust T-Mobile any longer, but call and offer your deal.
I'm ready to switch to Consumer Cellular. They have a AARP 55 plan. $60 a month for 2 lines, total out the door. Just like T-Mobile promised 10 years ago.
I also got a notification from FCC and they have contacted T-Mobile with my complaint... Not sure if that helped with the "promotional" call?
T-Mobile made my decision easy... They said they would call this morning with a promotional offer to stay with T-Mobile. They never called (haha). I was thinking it would be hard to trust them in the future and this just shows what they think of their customers!!
Good bye T-Mobile and hello consumer cellular! I've learned my lesson on what Uncarrier really means...
If T-Mobile calls and offers a promotional deal; do not take any deal because this will void their original agreement/guarantee with you. File a complaint with the FCC which only takes less then 10 minutes online. https://consumercomplaints.fcc.gov/. Don't send a letter to corporate because it's a waste of time. The best and quickest way for a response is to file a complaint with the FCC which will contact T-Mobile ASAP. It is illegal for T-Mobile to charge more since we all have a set promised guaranteed price. Don't break your agreement by falling for any so called "Promotional" deal because it is a trick. If T-Mobile calls you tell them you do not want a new agreement because there is already one in place. Mention that you have or will be filling a complaint with the FCC. The T-Mobile TV commercials are legal and binding verbal agreements/contract.
Harobed wrote:
Got a text message stating $5 increase/mo. Called rep. Was told "due to inflation..." I asked why because when I was told when I signed up in 10/2018 it was for life. "Sorry about that. See our terms and conditions on the website." I said I wanted the terms and conditions from 2018. I asked for a copy of my contract that I signed. "We don't have access to that." (What??) I have filed a complaint with the FCC also. This is infuriating.
I'm sure there is more the one law firm working on it. In a court of law all an attorney has to do is "Prove within a reasonable doubt" that T-Mobile has breached the agreement which is easy to do with all those TV commercials. T-Mobile could have just changed their terms and conditions on the web site to trick people however it doesn't matter because all those T-Mobile TV commercials are considered legal and binding verbal agreements. There will be a class action lawsuit if T-Mobile continues.
