Forum Discussion
Non-Return Fee on Gateway Internet Wireless
Need Help! Had a Gateway Wireless Router that wasn't working so I called T-mobile and received a replacement. In the meantime the current Gateway started working. I was charged a non-return fee of...
Thanks for the response. Spent another hour on the phone with them after writing this post. Tried to explain that the IMEI number that I was charged the non-return fee for is the one that I am currently using and the IMEI number that was on the shipping label was not the same as what was returned.
I feel a little more confident about this call then the last, but we will see in 3-5 days.
