Forum Discussion

Hathe1939's avatar
Hathe1939
Roaming Rookie
Hace 3 años

Well. That $50/month on autopay for 'home internet' is a big fat lie.

I have switched to use t-mobile's home internet starting back in April. The first payment of $55 was weird, but I chalked it up to a $5 fee for the first month. Now it is May, I have been charged $55 once again. That "$50/month if on autopay" is a lie. Huh...

  • Phil0413's avatar
    Phil0413
    Roaming Rookie

    Should be $50 flat fee monthly, no less no more with Auto pay,thats what i pay.

  • tomwil's avatar
    tomwil
    Bandwidth Buff
    Hathe1939 wrote:

    Well. That $50/month on autopay for 'home internet' is a big fat lie.

    I have switched to use t-mobile's home internet starting back in April. The first payment of $55 was weird, but I chalked it up to a $5 fee for the first month. Now it is May, I have been charged $55 once again. That "$50/month if on autopay" is a lie. Huh...

     

    https://community.t-mobile.com/tv-home-internet-7/50-a-month-what-a-straight-up-lie-43172

     

    Autopay may take up to 2 billing cycles to show up on your bill but it's supposed to be retro so you should see the credit.

  • rockstr's avatar
    rockstr
    Connection Cadet

    ¿Qué @tomwil said.  It took two cycles for my discount to show up, but I received a retroactive credit back to the date I set up autopay.