Forum Discussion
cancellation of prepaid esim not possible
gramps28 wrote:With prepaid service when service once funds are exhausted service will be canceled.
In the link below there's a free number to call Tmobile support.
https://www.t-mobile.com/support/coverage/international-roaming-checklist
Thank you for the answer.
The main problem is, that I do not have a connection to the US T-mobile network in Germany, since I am not on the US. Therefore I can not call a free number or receive any text messges.
So it is not possible for me to add my line to my T-Mobile account, since this requires receiving an text message with a code.
But nevertheless: I paid the 15 $ for the prepaid esim (30 days) with my credit card. If the credit card is not charged again for the next 30 days (once the first 30 days are expired) everything is fine.
That is not clear to me from the support article.
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