Forum Discussion
Cell spot interfering with regular wi-fi
I received my cell spot yesterday and plugged it in the way it says to and it seems to be working great. I now have full service where I had almost none before. However, trying to run any apps on...
What I would suggest doing is running a speed test with the cell spot plugged in and without it plugged in and seeing if there is a difference. I would also make sure that you have enough bandwidth to support streaming on multiple devices. There is always a chance that a device on the network is doing updates like a computer as a example which would use some of your limited bandwidth and could be the cause of your issues.
The cell spot how ever is unlikely to be the culprit unless other people are useing the device to stream video and such. As things stand there are to many factors for me to peg a issue but I would start with the basic trouble shooting steps, including powering off the router for 40 secs and then turning it back on. Hope the info helped./
Ditto. Clearly the cord provided from Tmobile is like 5 ft long. The installation video from T-mobile shows the router adjacent.
BTW: My fiasco started as my home internet became unusable. My TMOBILE home internet (grey tower) was running 80-100 mps download before. it started into the crapper after a few months. Dropped to 2-20 after cell spot install.My ping went from 50 to 1000 or not at all.
Spent hrs with Tmobile tech service (include 6 dropped cell calls in the process), We started with reboots of the internet box and now a refurb “new” tower (about to put that in).
Importantly my cell phone service (BTW on my new Tmobile Apple 11 and 12 iphones) started to drop calls about the same time as my internet quality decayed. Thus I expect it is a Tmobile tower issue.
Believe the cell spot is no better than the internet coming in-which in my case is from the same "degraded" cell tower. The cell spot then degraded my internet download by 80%.
