contacts show up twice on SyncUP watch

I am sorry for not understanding completely. You are only in the contacts once under what name? 

When exactly does the watch show dad and Scott? Like when she texts, it says dad, but when you call her it says Scott? Just want to fully understand when the differences occur so we can identify where the broken link is. 

Resetting can be a lot to go through for every quirk, but it can eliminate the need to try and hunt down the anomalies and test different theories because it lets you start from square one.