Forum Discussion
Why are we being penalized suddenly for paying with a credit card?
I have been with T-Mobile and have used my credit card with autopay for 5 years. Now all of the sudden I am being charged a $5 fee every month even though I'm enrolled in autopay just because I prefe...
tien900 wrote:I have been on autopay (using my credit card) for ages, which gives a $5 discount. I was just informed today -- and only because I called T-Mobile, I might add; I never got a notice about this -- that in order to qualify for the discount moving forward I have to use a debit card or connect my bank account.
It was bizarre, because the rep on the phone kept assuring me over and over that my information was EXTREMELY safe with T-Mobile. I told her I don't care, I want to use my credit card like I always have. It just irritates me that I'm suddenly being penalized for this out of the blue.
Well,I switched to T Mobile home internet from Comcast,because I did not like the way they handled the data breach.So,I can understand persons not trusting companies with their personal information.
