Forum Discussion
jtheiss
Hace 4 añosTransmission Trainee
5G home internet keeps dropping
I'm having a problem with T-Mobile 5g home internet that has not been resolved despite many calls in to the help line. I've had T-Mobile 5g home internet for almost a month now, and the short versio...
Farjohn
Hace 4 añosTransmission Trainee
@jtheiss I like your suggestion that we document our experiences on one thread in as detailed a way as possible. One idea would be for users using additional airflow to record the mean time from reboot to failure both with and without such airflow. I'm convinced its a heat issue, but know from experience that trying to get action on this through bottom tier tech support in Mexico is futile. Nothing speaks louder than hard data, and the possibility of exposure through a major publication. I intend to make this case to T-Mob management directly, and it will be very helpful to have a user group compiling this data to point to. Thank you for your efforts.
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