Forum Discussion
5G home internet keeps dropping
I'm having a problem with T-Mobile 5g home internet that has not been resolved despite many calls in to the help line. I've had T-Mobile 5g home internet for almost a month now, and the short versio...
4 days with the T-Mobile 5G Home Internet router, with about 5 hours uptime. Initial setup went smooth added about 5 devices to test. I moved the device to another location and fine for a couple hour and everything disconnected .
What i noticed was that the battery was 100% charged when it disconnected, after reboot the device came back on says was connected, but was not. Reboot several times same issue (connected but not). No w-fi broadcast or direct router to PC connection working.
Overnight left router on discharged to 85%. Next afternoon. Turn off for 1 hour, reboot same issue. and once plugged in to power, the battery did not show a charging status.
Discharged the battery down to 77%, powered back up and got a message as in the initial setup. The battery status showed charging and was able to connect with direct connection to PC. My setup rename was still there and was able to connect my other device to WiFi.
Once the battery charge status hit 100% everything disconnected once again.
