Forum Discussion
5G home internet keeps dropping
I'm having a problem with T-Mobile 5g home internet that has not been resolved despite many calls in to the help line. I've had T-Mobile 5g home internet for almost a month now, and the short versio...
This is important issue.This happens with me too. I get great speeds but then this disconnect. Can happen couple tines per day. Its a pain to reboot it. I doubt this is a hearing issue because it does not get very hot. Rebooting would result in same heat status but it works fine immediately after reboot. i moved my spectrum service slowly over to the Tmobile service with increased devices and I think it has gotten worse so I actually think this is a Tmobile back end problem and they my even be rebooting theoretical system multiple times per day because it is overloaded. i do have another router connected but this makes no difference as everything disconnects. Not a signal problem as I always her 2-3 bar and have never seen it less than 2. The router communicates with tmobiles servers and this is causing a software freeze with disconnect??? If so they do need to fix it. (I have the newer silver round tower)
