Forum Discussion
5G home internet keeps dropping
I'm having a problem with T-Mobile 5g home internet that has not been resolved despite many calls in to the help line. I've had T-Mobile 5g home internet for almost a month now, and the short versio...
It appears there are many people who commiserate with your issue but nobody has a resolution. Even T-Mobile has no resolution. I've been a phone user for more than 5 years and have been very pleased with the service. I finally made the decision to "cut the cord" and dropped my cable in favor of the new internet gateway. We do not have 5G service in my area but I don't blame that for the CONSTANT loss of signal. I've had to reboot my gateway tower three times within the last 24 hours. I've added "wifi extenders" throughout my house but I'm convinced the problem does not exist within the walls of my home. I'm normally a patient person but they're pressing the limits. I would like to try Ziply fiber but it's not in our neighborhood yet and I'm reluctant to go back to cable simply for the costs.
