Forum Discussion
5G home internet keeps dropping
I'm having a problem with T-Mobile 5g home internet that has not been resolved despite many calls in to the help line. I've had T-Mobile 5g home internet for almost a month now, and the short versio...
snsokstan wrote:I believe the problem is indeed prioritization. Cellphone traffic is prioritized over internet traffic as i understand it.
A couple days ago, my 5G internet slowed to 10.4 down/6 up. At that same moment, my 5G iPhone registered 389/12.3.
It’s not my WiFi as I’ve registered over 500 down in the mornings.
Last night, my streaming 24in kitchen TV had constant buffering and dropping to very low resolution. My phone on wifi was around 10 down but on cellular over 200 down.
Would deprioritization cause a full on disconnect thought? I have seen slower speeds on the home internet vs my phone's data which would certainly be due to deprioritization. We are having issues of full on internet loss, I wouldn't think a tower would cut a modem off completely.
