Forum Discussion
5G home internet keeps dropping
I'm having a problem with T-Mobile 5g home internet that has not been resolved despite many calls in to the help line. I've had T-Mobile 5g home internet for almost a month now, and the short versio...
I am experiencing the disconnect issue. I have great service when it is online, but at random intervals, it loses connection to the internet. I have it just as my ISP as I use a mesh router for my house. I have the 5ghz wifi enabled, but nothing is connected via wireless. Service drops and typically all I have to do is reboot router via the app and it comes right back. Occasionally I have to do 2 reboots of the router. I made the switch from ATT as the only provider in my area could only provide 25mb down and 1-2mb up via their uverse dsl. Hoping to see a firmware update on this, but looking at the history of the post doesn't give me a lot of confidence. I am on the black round gateway with firmware SGJi10105-1.1.52. Router sits in a ~72 degree room with plenty of airspace around it. Curious of the firmware version of others on here.
