Forum Discussion
5G home internet keeps dropping
I'm having a problem with T-Mobile 5g home internet that has not been resolved despite many calls in to the help line. I've had T-Mobile 5g home internet for almost a month now, and the short versio...
One possible solution.
It has been about a month since we signed up with Tmobile 5G home service in Oct '22. The model of our black 5G tower is FAST-5688W. Yes, it is sensitive to placement and also the proximity to the Netgear Nighthawk wifi router, causing the 5G internet to randomly drop over the initial 8 days. That is until I moved the Netgear wifi router from 2 inches away to 12+ inches away. It has been almost 3 weeks of reliable internet since. We're very happy that T-Mobile is available in the mountains of Colorado. Subsequently we cancelled our Starlink reservation.
