5G home internet keeps dropping

heywally wrote:

heywally wrote:

Have had the device two days and it works great! :) To the point that I have cancelled xfinity internet. Not a great test period, agreed, but ….
 

Seem to have the latest black box, looks new, 4 bars signal strength. Good cell phone signal strength out and about in the neighborhood. We also recently switched cell service from Verizon to T-Mobile.

Speed test varies a bit with the box but generally can get up to 200-300 plus, download.

However, with a boatload of computer hardware/software diagnosing experience in hand, I will not spend a lot of time working with support if I start developing drops, I will just dump the service and go crawling back to Comcast. 

Update:  I'm actually getting up into the 400-500 range at times. Even when it was showing 40-50 mbps the other night during prime time streaming, everything was running great. It's just me and my wife here in a one story house, with not much concurrent device use. All of our devices, Roku box, iPhones, laptops, iPads, are late models that run fast.

I will update this in a month ….

 

 

Any update? You would be probably the only one not having issues...