Forum Discussion
can anyone help me get better upload speed
I got the home internet being a 21 year old just moving out into the world. I only use it to game I told them that they said it would be perfect! Especially with a ethernet cable! I was lied to I'm c...
Welcome to TMHI. If you chose to get the TMHI royal run around keep calling them. Their CSRs are in the Philippines, their 2nd level techs are also in the Philippines. Their "Big Book of Answers" tells the CSR to claim to be your new best friend and they are going to fix everything and make your day wonderful.
Lie #1, they have no ability to fix anything besides forward you to a Philippines based tech support. Lie #2, your new best friend tech can't access anything or fix anything. Their Big Book says to tell the poor smuck (us) that they have either forwarded your problem to a USA based tech or the catch all lie of "the tower is under maintenance or upgrade. If you go with the tower maintenance lie you will find that every single one of TMHI towers is either under maintenance or upgrade, 24 hours a day, 7 days a week, 365 days a year. Every single tower on Earth.
Only after you realize you have been duped and lied too, do you then track down a USA Tech in Albuquerque and find out what the truth really is with your issues. And come up with a plan to fix it or find another Internet provider. If you actually got what you're paying them for, you wouldn't be trying to get help. You would be gaming right now!
¡Buena suerte!
