Forum Discussion
Home internet 5G but only 4G signal
- Hace 2 años
So from the table we can see cell EDGE for both signals so very weak 4G & 5G signals. According to that there is a bit of noise on the 5G. That is the n71 band so it is a lower 5G gigahertz band not the n41 millimeter band which would be nice to get as it can be much faster. The B2 4G LTE is ok but not really strong enough for proper service. The problem appears to be the distance to the tower and cellular sources. Without additional metrics it is impossible to determine more. The PCI information, if the application provides it, would be useful as then we could find the cell using cell mapper.net and then use google maps to plot the distance to the tower that has the specific cell. Best guess I would say the tower that actually delivers those signals is at least 6 to 6.5 miles away or the power of each is rather low.
I'm in the same situation where I can only receive 4G LTE. My download speeds, however, are good. I get between 35 Mbps up to 50 Mbps. Upload speeds are about 9-10 Mbps. The gateway shows my connection as Good (3 bars).
I agree that you should contact T-Mobile support to find out why you're not getting better performance.
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