Home Internet Static IP

So, I was going in the opposite direction. I took the hotspot account with an Inseego on a hotspot plan and at the time I had not expected nor calculated the usage we would have. Well, it was clear to me our usage would lead to much more each month with the hotspot than I wanted to have. Then I became aware of the home internet BETA program and found it was available in this area. They allowed me to cancel the hotspot account and join the home internet program so the gateway arrived in a couple of days and I sent the Inseego back just before the 30 day window which was allowed. They did not even charge me for the initial use on the Inseego account and so it is not the same situation at all. 

I only have the home internet via 5G here. No small business account nor static IP. I don't really require either and this does all we really need. The Inseego unit I had was a portable hotspot. They have a different Inseego unit I believe which would be used with the business account. It is a "fixed" location unit like the 5G gateway I believe. I have seen pictures of them but not had one. I really can't say about the process currently. When I got the home internet gateway there was NO way to get one in the T-Mobile store and the employees in the store had no idea what I was talking about as they had no interaction with that part of the business unit. Again I jumped in on the BETA program and online was the only way to join at that time IF the service was available in the area. It was fortunate for us that I discovered the solution when I did as I recommended it to a couple of other people and before much time there were no more spots available on the tower without waiting in a queue for a vacant subscription on the cell. 

In my last post I was referring to setting a static IP on the local network NOT the public IP. There is a big distinction there. For a small business account paying for the static IP is part of the solution. The last post was in response to bocaboy not your references. Sorry, it happens that conversations wander a little bit at times. 

I can understand the hesitation as yes at times it is very difficult to obtain clarity especially when making account changes. The conversations with T-Mobile support need to be with a second level support engineer or a manager it seems. The level 1 support engineers don't seem to have access nor training to handle more complicated situations. Out of 6 or so calls I think I had 1-2 that were much more successful and with clarity. Sometimes I had to do 2-3 calls to get where I could get the right answers.