Forum Discussion
Internet becomes unusable randomly at night around 10pm-2am
So the tmobile home internet works pretty well throughout the day it almost has no issues at all I get decent speeds and ping and can actually use it for internet heavy stuff. But the problem is ran...
@Theguy it looks like your next step would be to make a call to customer support, explain what steps you have taken and provide your metrics. Either you are on the fringe of your cell tower's capability or your gateway has a defect. You will ask the customer support to test your connection from their end. The results will dictate what happens next. Maybe customer support can attach you to a different/closer cell tower with a better signal.
Because T-Mobile prioritizes their cell traffic giving cellular traffic priority over home internet, you should see an increase in download/upload speeds in the evenings (less cellular users on freeways driving past your cell tower).
Let us know how it goes.
