Forum Discussion
5G home internet keeps dropping
You can add me to this list as well. I was having drops nearly every 2-3 hours 2 days ago.
That’s when I discovered this forum and learned that my problem wasn’t unique.
So far what I've done is taken the outside cover of the trashcan off (Similar to the YT videos of people adding an external antenna but not reassembling it), and placed a fan under it (Fan is inappropriately sized) and that had given me a 1D,12HR and 58MIN uptime. After that time, all devices (Two wired and one wireless) said there was no internet connection from the trashcan (but were still technically connected to the trashcan itself). Looking at the gateway panel, it had showed that I had 3 bars connected to my cell tower at the time of the disconnection with a -96 dBm value. I measured the temperature at the top grill at the time of disconnection and I found that it was 88F. The trashcan is placed near a window with a light window curtain, at the time of disconnection it was sunny.
I haven't had issues in terms of staying connected to at least one cell tower at all times. However, I do occasionally have issues with the trashcan staying connected to two towers at once, but I have learned that isn't the issue that's causing the drops (AFAIK) and have attributed that to living in the woods.
On a sidenote: I had also removed the battery from the device in an attempt to see if that was causing some type of internal voltage issue as I saw someone somewhere mention that everytime the battery hit 100%, they’d have a dropped connection.
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