5G home internet keeps dropping

iTinkeralot wrote:

I have seen with my router when the secondary signal drops there will be a disruption for 2-3 minutes. The router does not handle the transition from 4G LTE to 5G NR well. That is my take. 

The change between 184 and 261 on the tower. Interesting. Notice the reported cell direction N 16 degrees and N 0 degrees. You need to look at your position in relation to that tower. Cell mapper reports three cells on that tower. The red dot suggest unverified tower. I have looked to try to find the tower on Google Earth via sat images but it is transparent or no image exist with it included. Probably more uploaded data would help solidify the GPS info on that tower.

It might be helpful to have a call with T-Mobile support and just bring that up. There could be work being done on the tower or there might be some issue with the equipment. If they dont get calls on a given tower I would guess they take it to be good to go.

My trashcan has never reconnected to the secondary tower on it's own after I lose connection. I have waited a 5 minute period and I had never gotten reconnected without rebooting. I'll give it 10 minutes on the next drop to see if it eventually reconnects on its own.

I'm the only one in my area that seems to be driving off of the main road. I'll probably drive around where there's no data on the roads around town and see if I can help get a better sense of that unverified tower. Again, my guess is that the location is wrong, and that there's just one big tower in town. I'll keep an eye out though.

Also, the only window I have facing S. that direction is in our bathroom, which wouldn't be a good place considering the moisture and the general awkwardness. I have tried placing it next to the wall facing South but I didn't have a stable connection to the second tower nearly at all, and much less of a connection to the B66. That's where I'm really thinking a external antenna would be a lifesaver to a stable connection to the 5GNR.