Forum Discussion
5G home internet keeps dropping
I'm having a problem with T-Mobile 5g home internet that has not been resolved despite many calls in to the help line. I've had T-Mobile 5g home internet for almost a month now, and the short versio...
N4WWL wrote:The last rep I talked to said the drops were caused by tower maintenance, which would be completed in a month. Really? My T-Mobile phone service works fine. But that seems to be the standard response. And it's now been several months that I've had dropped WiFi connections. Really bad.
It is a scripted response they use to end the call/close the ticket without anyone really looking into it. They don't care about making a diagnosis, just follow the script and hope you buy it. It is bad.
