Forum Discussion
5G home internet keeps dropping
I'm having a problem with T-Mobile 5g home internet that has not been resolved despite many calls in to the help line. I've had T-Mobile 5g home internet for almost a month now, and the short versio...
I feel like I've been victimized by a bait and switch. We installed the T-Mobile Internet Gateway device a couple months back and had amazing speeds. 150-200 mbps. In the last week, it's like we've been throttled down to the reality of our new device. Anywhere between 0 and 50 mbps, if we are lucky. Several times no more than 5mbps. And nothing has changed in my configuration whatsoever. A couple other people mentioned things were great "initially" only to later sink down to something abysmal with no clear reason why and no solution. Sigh.
