Forum Discussion
5G home internet keeps dropping
I'm having a problem with T-Mobile 5g home internet that has not been resolved despite many calls in to the help line. I've had T-Mobile 5g home internet for almost a month now, and the short versio...
I have had the newest 5g modem for a couple months. Tmobile has already sent a replacement due to this issue. I get great speeds all the time, over 300mbps. But at least once a day, always around 10am, it looses internet for about 6 minutes. Sometimes it does it multiple times a day. As I said, I'm on my second one in just a few months and still the same issue. I'm wondering if it may be a firmware issue.
