Forum Discussion
5G home internet keeps dropping
I'm having a problem with T-Mobile 5g home internet that has not been resolved despite many calls in to the help line. I've had T-Mobile 5g home internet for almost a month now, and the short versio...
Like many of you I've been battling this issue as well. From 9p-6a I get decent speeds (anywhere from 75-250 down) the rest of the day the Speedtest times out and I get nothing. I find the disconnects occur when the performance is poor. I have 3-4 5G bars but the performance is unusable.
Totally understand the draw on the tower during peak times but I’d assume marketing this product they’d have prepared for this, maybe I should stop assuming.
