Forum Discussion
5G home internet keeps dropping
I Have been rooting for you T-mobile. You are severely letting me down. I am paying more than $200 a month for FOUR locations (via two different accounts, one business and one not), yet, you will not help me. And better yet, your "promised" business hotline will NEVER pick up the phone. I have attempted to call multiple times all for me to sit on hold for great lengths of time.
This neglects all of the previous issues mentioned T-mobile are ignoring. I was only getting 1-2 disconnects a day from the same issue everyone else is however, after some outsourced employees messed with my router and reset it, I'm getting a disconnect for greater than 60 seconds at a time DOZENS of times an hour. Makes the internet utterly useless. This is an ongoing problem at every single location I have these routers launched. I was promised that the Business line was local for the greater portion of the day, I can't even confirm because they will not pick up the phone!
TMOBILE. STOP IGNORING EVERYONE AND PICK UP YOUR ACT. I was rooting for you. Now I'm not.
I can't wait for LinusTechTips to review this heaping piece of garbage and trash this home internet. Not like it's available in Canada anyways.
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