Forum Discussion
5G home internet keeps dropping
I'm having a problem with T-Mobile 5g home internet that has not been resolved despite many calls in to the help line. I've had T-Mobile 5g home internet for almost a month now, and the short versio...
We're having the same issue with losing the connection. We've had T-Mobile home internet for about 6 weeks. It was fine for about a month, but the last 2 weeks the modem will lose connection about every 1.5 to 2 days. Unplugging the modem and plugging it back in will fix it for another 1.5 to 2 days before it drops again and I have to unplug it again. I have no idea why it was good for a month then started having issues every other day. The only change I made was to add a second SSID that broadcasts just the 5Ghz signal so I can connect my cell phone to it because my phone would always connect to the 2.4Ghz network rather than being directed to the 5Ghz signal on the SSID that broadcasts both signals.
