Forum Discussion
Service issues or flaky gateway?
Gateway has dropped Internet connection ~5x in the past hour (~5:30p-6:30p, Central FL), despite 4 bars "very good" signal strength. New service, just set up the other day. Has seemed relatively stable until tonight, then dropped several times in a row. Makes it difficult to do anything, as it appears to affect local Wi-Fi clients at the same time (camera and NAS keep getting knocked offline as well). Gateway did its own initial firmware update during setup with no issues.
So…?🤔
- DirtkahunaTransmission Trainee
Did multiple speed tests from phones and laptop. It is just very inconsistent. Some are super fast and can be very slow a few minutes later. Signal on the box is always good or very good.
Mine too, but it’s been much slower than it was 2 weeks ago, when I was averaging 50 Mbps download and 20 Mbps uploads.
- SnooooopyConnection Cadet
Dirtkahuna wrote:
@Snooooopy Search for "speed test" on Google. A simple test should appear at the top of the list. Run it a few times, then please report your results. Mine just tested at 16.7 Mbps download and .17 Mbps upload, which indicates that there is still a problem with my tower. (FYI, I've also tested it with my wife's phone and get similar results, so the problem is not with my phone).
Oh. I do speed tests on my desktop all the time, but never thought of doing one on my cell phone. :) On my phone, my download speed was 43 and 47. On my desktop right now it was 82 and a 100 download and 23 upload both times. That's my normal upload speed with T-Mobile, but a way slower download speed. I've been getting 250-350 download numbers before now. I don't game, so just need enough speed to stream on my TV. I've had no problems with that yet, but haven't streamed anything today.
P.S. My eero app speed test just now showed my download speed as 159 and my upload as 19.
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