Forum Discussion
Slow Home Internet
There are various ways to find the T-Mobile towers. The best confirmation I had was asking direct the coordinates for the tower from the support engineer on a call. I can see the tower, which I suspected was the one, and the T-Mobile support engineer was nice enough to verify that. It is important to know where the tower is, and more local router/gateway information to really isolate where the problem is. There are a number of variables to consider so if you have more than one client and a phone that is 5G as well then testing and figuring out why things are slow can be made easier with more points of reference. The router software interface shows you values but does not allow you much in the way of testing tools to verify with. From a couple of clients on the local LAN ping a couple of DNS servers, like 8.8.8.8 and 9.9.9.9 or 1.1.1.1 (google, quad9, cloud flare) and read latency. Using speedtest.net is helpful as well but if the signal goes up and down a bit the latency record from PINGs to DNS servers are a good reference.
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