Apple TV - Not working
I am not able to use Apple TV On-Us even though it says I am active on my account. I had customer service people helping me on two different occasions and they all said I should wait 24 hours for a special link to be sentand will call me to make sure all that crap but still not resolved. Anybody else had similar problems or know how to get it easily resolved?
Apple TV+ on Us: for Magenta Max subscribers! Fine Print states Apple TV app registration? How can I resolve this issue without having an Apple device to load this app? Please advise!
20220901 Redeeming this offer is more confusing that it needs to be...the fine print states signing up for Apple TV app. But it would best to DIRECT subscribers to the "Activate your Apple TV+ subscription below. I couldn't erase this post but I figured it out myself so hopefully someone else that is confused will read this and see my STEP by STEP solution: Go to home page and scroll down to the graphic below for Activate your Apple TV+ subscription. Step 1: click on wireless link if you are a current Magenta MAX subscriber and then follow prompts. It will convert your current 1 year FREE Apple TV+ account that states you will be charged $4.99 to a credited by T-Mobile account. Instead I was pulled into the fine print graphic that states registration via Apple TV app.You don't need to do that. Just follow the link in the Activate your Apple TV+ subscription graphic that I just mentioned above to process this new feature. Anyhow good luck to you all. Hope this helps others. Magenta MAX subcriber
How can I redeem the free Apple TV & Netflix offer for Magenta subscription?
I just bought a new phone and add a new line with T-mobile Magenta Max today, but it didn't show up on the benefit/promotion page on the advertised free Apple TV and Netflix subscription and how to sign it up. I did see the AAA membership and went through the signup. I am wondering where I can get access and how to activate the memberships for Apple TV+ and Netflix. Gracias.
Apple TV+ and Magenta 55+ Max
I have Magenta 55+ Max which includes Apple TV+ 'for free'. I have been having trouble logging into it. I was told last night by Technical Support that it is only for T-Mobile customers to use on Apple Devices. Below is the terms from the T-Mobile website about Apple TV+. No where does it say it will not work on other devices. Has anyone else experienced not being able to use it on appletv.com on a smart tv? Apple TV+ now included with Magenta®MAX. Haz streaming de series y películas Apple Originals galardonadas, sin anuncios, y comparte con hasta cinco miembros de la familia en la misma cuenta, sin costo adicional. Reciba Apple TV+ (valorado en hasta $4.99 al mes) mientras mantenga una línea Magenta Max elegible al corriente. Válido solamente para Apple TV+ en Estados Unidos. Complete la inscripción con Apple en la app Apple TV; requiere una cuenta de iTunes/Apple Media Services. Se aplican términos y la Política de privacidad de Apple; los términos correspondientes están disponibles en https://www.apple.com/legal/internet-services/itunes/us/terms.html. Para mayores de 13. Una sola oferta por cuenta; puede demorar 1 a 2 ciclos de facturación. Apple TV+ es una marca comercial registrada de Apple Inc. Apple no patrocina esta promoción. Como en todos los planes, las características pueden cambiar o descontinuarse en cualquier momento. Consultar los términos y condiciones de T-Mobile en es.T-Mobile.com para obtener detalles.
Hulu App on Apple TV with iCloud Private Relay
I recently starting trialing T-Mobile Internet. Thought I would describe one issue I encountered in case it might help someone else. When attempting to use the Hulu app on Apple TV 4K with most recent tvOS, the Hulu app asked if I wanted to change my Home location. I clicked Yes, however the change never made any difference (I'm not sure it actually changed anything). Contacted Hulu. Initially they were pretty lost as to resolving the issue. Called back the next day. This time I spoke with someone who had the appropriate skills. First I needed to turn off Private Relay. This allowed the Hulu folks to acquire the correct IP address for the Apple TV. They then sent a Home Location change to the app. (I suspect I might have been able to do this myself if I'd turned off Private Relay). That change allowed me to login to Hulu. Live TV worked fine. I then turned Private Relay back on. Restarted the Apple TV and Hulu app. Everything is working fine. fwiw, the Hulu rep who ended up helping me said the Hulu apps for mobile devices are not sensitized to location information from the ISP. The app on Apple TV is sensitive. The Hulu app was receiving location information from T-Mobile indicating the Apple TV device was no longer in its original location.Apple TV+ offer
Why does TMobile Tuesday offer free 6 months of Apple TV+ and states in the fine print it's for new and qualified existing customers but then try to redeem the offer on tv.apple.com it says It's only for new customers? How do we fix that issue? I tried apple tv for the first time when I used the offer in the past and now pay $6.99 a month so since the fine print says new or qualified existing customers why can't I get the deal?
