Mystery Lines On Your Account
Hi, everyone. T Mobile has decided that they want me to let everyone know they should be checking their account immediately for unrecognized devices, lines, and higher bills. Nobody in our household has iPhones, but just today I was notified about a DIGITS promo that had been incorrectly applied to my account. As it turns out, T Mobile had allowed someone to add a new line and device on to my account without my knowledge. The best part is, they had been using DIGITS for some unknown reason. Perhaps it is to steal my information, perhaps it is to spam people from my phone number. In any case, customer service did remove it from my account right away, but my bill (after adjustment) is yet still $10 higher than it was last month. This kind of security breach must be something I am responsible for. They have so far been completely silent, and I am wondering what it is going to take for them to make this right. I've been a T Mobile customer for about a month now, and every week there is some kind of enormous problem. Regardless of my issues with the company, it would behoove you to double check your plans for new mystery phones that T Mobile has allowed onto them. They won't notify you, but they will bill you for it.
What are the taxes and fees in California for essential plan?
Hi, I have Essential plan with T-Mobile. My billing address is from NJ and I might need to move to California in some time. So, I am wondering what are the total taxes and fees in California state? Can someone please share your billtotal, additionaltaxes and fees you pay each month? Thanks in advance. I appreciate your help.T-Mobil sent me to collections by mistake, can I sue for my wasted time?
I switched from T-Mobile months ago with 0 balance on the account however I received $140 bill via mail. I called the number on the letter and the representative told me I used the line for like 7 days, she can reduce it to $80 since I didnt use the whole month, I accepted and paid it. 2 months passed now I received collection letter from T-mobile for the remaining $60 balance, I called T mobile , 3 hours on the phone, representatives told me account is already sent to collection, previous representative did not waive the $60 on the system. I am being told that I should wait for collection agency to contact me. Now I have to spend more hours on the phone for a $60 bill, and if they already sent collections report to the credit bureaus, I have to deal with dispute process. I was also planning to apply for auto loan this month, too much headache and wasted time. Why I am the one being punished with my time and money for T-Mobile system or representative mistakes? Can I sue T-Mobile after all these collections process for wasting my time and get some compensation? Appreciate any suggestion.
T-mobile Scam
We switched from Verizon to T-Mobile on October 4, 2023 in Richmond, Indiana. The store did not have the iPhone that we wanted in stock. T-Mobile shipped the phone to my house and requested I ship my phone to their facility. I printed the tracking number that was provided by T-mobile and shipped my old phone to the facility. The tracking number indicates that the phone was received by their facility. T-Mobile has failed to credit my account thus voiding the promotion we signed up under and charging us over $800. I have tried to connect with Tmobile numerous times over the phone and in the store and no solution has ever been provided. T-Mobile fails to provide anything in writing indicating they will honor the promotion we signed up under and still showing an outstanding balance. This is a scam and I would like to hold T-Mobile accountable for their shady actions.
